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Overview
Understanding the uniqueness of cultures
around the world and how to apply the skills of cultural understanding to
become more successful in the global business environment. The objective is to
augment inter cultural sensitivity
in people and therefore generate higher confidence to improve their present and
future work situations.
Etiquette is perhaps one of the most fundamental skills employees must acquire.
Meeting the cultural needs of
foreign guests, dignitaries and/or V.I.P.s ensures that offense or costly cross
cultural blunders do not occur and
helps raise the profile of an establishment.
Who should
attend?
• Individuals, who require to effectively, communicate with people in diverse
business
environments anywhere in the world.
• Employees of your organization who have to represent your company’s
professional image in the
international market
• Final year B school Students / Men / Women / Spouses / Partners and
Entrepreneurs who
need to travel internationally.
• Professionals, Marketing Managers, Sales Managers, Public Relation Managers
and Business leaders
Content:
The Global Ambassador – Business and Travel Etiquette
• Importance of International Manners & Etiquette
• Business body language and posture – Art of sitting, standing and walking.
• Effective introductions and greetings.
• The handshake – the correct way of doing it.
• Exchange of business cards.
• Seating protocol – placing people correctly.
• Protocol in business related social engagements.
• International Business Gift Giving Overview
• Use of names and titles
• Forms of address
• Party / cocktail etiquette
• Communication essentials – Cross cultural tips
• Art of Conversation in a social gathering - Etiquette related to specific
countries
• Key phrases
• Welcome topics of conversation
• Topics to avoid
• International Etiquette related to food and drinks
• Duties of a host and a guest
• Appearance and public behaviour
• Personal questions
• Punctuality and approach to time.
• Invitations and response
• Faux pas and other situations
Methodology
Power point presentation/live demonstration/practical exercise. The training
will be completely interactive.
Registration Fees
Registration fee for two days workshop is inclusive all Rs. 13,483/- per participant.
Kindly confirm the order by sending us payment in drafts/pay order/cheque drawn in
favour of "Kaizer India" payable at Mumbai.
Kindly send us an email to mitat@ifa.ind.in with the name of company, address and contact details.
We look forward to a long and fruitful association with your esteemed organization.
IFA reserves the right to postpone any program due to insufficient number of enrolments.
