IFA: : International Finishing Academy

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Overview
Globalization has unified the world into a single society. In today's competitive global economy, International
Business Etiquette and Fine dining skills, play a paramount role in your business endeavour. Knowledge of
International business etiquette and Fine dining skills enhance professionalism and portrays your company’s
global image. This workshop focuses on sharpening your business etiquette and dining skills from experts in the field.

Who should attend?
Individuals, who require to effectively, communicate with people in diverse business environments
anywhere in the world. Employees of your organization who have to represent your company’s
professional image in the domestic and international market.

Key Objectives
1. International Business Etiquette:
• Introductions and Exchanging Business Cards
• Handshakes – make a powerful first impression
• Eye Contact- send powerful positive signals
• Body Language and Gestures – discover country specific greetings
• Professional Business Dress and Decorum - Suited for Success

2. Fine Dining Etiquette:
• Formal Dinners – French classical menu
• Handling different kinds of Food – Indian, Continental and Oriental.
• Crockery and Cutlery – Cover setup and usage.
• Napkin Etiquette
• Dining Etiquette – Do’s and don’ts
• Art of Small Talk – Striking Conversations, Taboo Topics, Pitch and tone of voice.

3. Communication:
• Techno Etiquette (Speaker Phones, Voice Mail, Hand Phone)
• Verbal and non-verbal communication
• Barriers to Effective Communications
• Importance of Listening Skills

4. International Protocols:
• Forms of Address - Hierarchy,
• Gender Dynamics - Door, Elevator, Workplace & Social
• Networking and Mingling - Tips & Tricks to attract social friendship and develop business relations
• Premeeting strategy and Preparation – Culture Demographics
• Gifting - Acceptable & Unacceptable gifts
• Protocols & Status
• Receiving & Reciprocating.

Registration Fees
Registration fee for two days workshop is inclusive all Rs. 13,483/- per participant. Kindly confirm the order by sending us payment in drafts/pay order/cheque drawn in favour of "Kaizer India" payable at Mumbai.

Kindly send us an email to mitat@ifa.ind.in with the name of company, address and contact details.
We look forward to a long and fruitful association with your esteemed organization.

IFA reserves the right to postpone any program due to insufficient number of enrolments.